Specialists in health care communications

• Exclusively serves hospitals, medical centers, physician practices, clinics, pharmaceutical companies, healthcare advertisers, and other healthcare professionals
• Sensitive to patient needs
• Accustomed to interacting with medical professionals
• Experienced in responding to medical emergencies

Experienced 

• Founded in 1985
• Handles several million calls per year from medical patients

We are healthcare professionals

• Neighborhood business (Chicago’s north side), with the capabilities of a national firm (Get driving directions to our office.)
• At-home workers add to our availability and reliability
• Committed to creating a workforce that reflects America’s rich cultural diversity
• Actively managed by its founders, Janet Lifshitz and Joseph Sameh

Round-the-clock service

• We work 24 hours per day, 365 days per year
• Convenient city location, accessible to employees during every kind of weather (Get driving directions to our office.)
• On demand emergency power systems assure continued service

State-of-the-art technology

• Data protected by multiple redundant systems for maximum system uptime (Learn more about data protection.)
• Flexible messaging system tailor-made for medical communications

Dedicated to quality and service

• Intensive training program
• Operators familiarized with medical terminology
• Remote supervisor call monitoring ensures 24-hour quality