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About Us & Support

Support and Customer Service

Meet the Customer Service Department:
    Patrick Day
    Joselyn Torres


Our Customer Service Department handles:

  • New account setup;
  • Administration of all existing accounts; and
  • All customer service inquiries and issues.

We’ve tapped some of our most experienced employees to make this department as effective as possible.

Joselyn Torres specialize in customer service. Joselyn has been with American MediConnect since 1986. She began her career as an operator.  Joselyn has also been a supervisor and the primary person responsible for new account implementation.

Patrick & Joselyn have worked extensively in customer relations, quality assurance and training.

Patrick Day devotes his attention to business development and supervises our billing department. Patrick joined MediConnect in 1997. He is expert in our technological capabilities.

Patrick Day
Business Development & Technology
pday@mediconnect.com
(888) 922-4003

Joselyn Torres
Customer Service Manager
jtorres@mediconnect.com
(773) 628-1446

** Operations Supervisors
This address is monitored day and night.
oncall@mediconnect.com
(312) 642-5000

Learn more about:

Live Operator Services

Customized Operator Scripting

Integrated Interactive Voice Response

 

MediConnect clients: Learn how to...

Check in for messages

Forward your calls

Use voice mail features

Understand your bill


American MediConnect, Inc.
800 S. Wells, Suite 170 - Chicago, IL 60607
800-873-4637 - info@mediconnect.com

© Copyright 2004-2010, American MediConnect.Inc.