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Medical Messaging > Other Services

Call Center Disaster Planning & Recovery
Weather…natural disasters…mechanical problems…technical issues halfway across the country. These unpredictable factors threaten your ability to provide uninterrupted critical services to your community.

American MediConnect, the premiere healthcare answering service, provides Phone Continuity Assurance, a telephone disaster planning service designed to safeguard ability of hospitals and doctor's officers to handle incoming calls. For a modest setup fee and a minimal monthly account maintenance charge, you get peace of mind for your switchboard or receptionist.

When You Need Phone Continuity Assurance:

  • Natural disaster
  • Power outage
  • Equipment failure
  • Telephone system maintenance, emergency or planned
  • Construction or reconfiguration of the physical plant
  • Disruption of business due to civil instability

If disaster strikes the call center or you need to take the phone system down for temporary maintenance, physical plant construction or office reconfiguration, Phone Continuity Assurance subscribers simply notify the local phone company to route all calls to a dedicated inbound line to American MediConnect. Using a predetermined, customized answer phrase, our healthcare-trained operators will reassure your callers that everything is o.k., and will follow your preset instructions for responding to callers' needs.

We will input your complete telephone contact and technical information into our secure facility. All information is kept up-to-date, ready for instant telephone cutover should the need arise. (Modest setup fee and maintenance charge apply.)

Don't wait for the next power grid failure, hurricane or national security event. Take action today to ensure that incoming calls will be handled professionally no matter what happens.

Check out these valuable medical answering service features:

Insurance Eligibility Verification

Web Chat (talk online with a representative while using the Internet)

Seminar or Event Registration

 

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American MediConnect, Inc.
800 S. Wells, Suite 170 - Chicago, IL 60607
800-873-4637 - info@mediconnect.com

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