For the solo physician's office or group medical practice, American MediConnect offers the perfect messaging solution.

MediConnect was founded by a former medical practice manager and we've been exclusively devoted to healthcare since our first day of operation in 1985. Our goal is the same as yours: to provide patients with a first-rate experience when dealing with your office.

Exclusively Devoted to Healthcare

Here's how American MediConnect, the physician's answering service, makes your professional life easier:

• Our operators are trained in handling healthcare calls. They know the difference between a prescription refill request and a mother whose child is running a fever of 103 degrees.

• We use a fully customizable computer system that allows each doctor in your practice to have a different set of protocols. Dr. Smith might wish to be paged for just about anything, while Dr. Jones might want to get a page only in the most severe emergencies. We can handle it.

• MediConnect's web-enabled On-Call Scheduler gives your office staff immediate, convenient access to your oncall schedule. If Dr. Jones needs to switch his oncall weekend with Dr. Smith, you can log in to our online system and make the change. Our operator screens are updated instantly.

• Spanish speaking operators are on duty around the clock at American MediConnect. We can patch you and your patient through our system, providing simultaneous translation. Plus, we can handle many other languages on short notice.

For the Busy Medical Practice...

Wouldn't your office run smoother if these types of services were available?

Lunch-Hour Cutover: In a small office, it may be difficult to get the phones covered and still allow key employees to take lunch. Just press a few buttons on your telephone and send the calls to American MediConnect while you're out getting a salad. It's easy for you and seamless for the patient.

Remote Reception: Let our medical answering service be the first point of contact for your patients. When calling your office number, patients are connected to the MediConnect operator, who will triage the call and handle according to your instructions.

Appointment Reminders: Eliminate the no-shows. E-mail or fax the list of tomorrow's appointments to our call center. We'll call every patient, remind them of the appointment and handle any patient-service issues that might arise. We can even provide directions to your office, answer questions about parking, etc.

Communicate via the Internet: Your patients may want to send you an e-mail, but many medical practices are not set up to deal with e-mail. MediConnect's sister company, NeedMyDoctor, has the perfect solution. (Learn more...)