Facility Security and Data Backup - Medical Answering Service

As a medical answering service, American MediConnect is supported by a robust systems backup plan.

System	Data Safety Plan
Electric power	Backup power supply in place Placed on emergency restoration list used by Commonwealth Edison in event of power outage
Telephone	Redundant telephone lines Multiple T-1 lines. If one goes down, calls automatically switch to another to ensure continuous service.
Data	Regular data backup, onsite and offsite
All-system support	Full-time professional technical support staff available 24 hours a day/7 days a week
Staff	Office is accessible to multiple forms of transportation; staff reports to work under the worst weather conditions Regardless of weather conditions, employees never leave their post until replacements are on premises
Training	All staff trained in "system-down plan," including step-by-step data/system restoration techniques
Paging, faxing	Multiple modem lines in place as backup
Office site	Location is relatively impervious to natural disasters Arrangements in place to transfer operations to alternate site if necessary