Use the buttons on your telephone to make your voice mail experience more efficient

Note: Not all features shown here are available to all clients. Features marked with are available to just about all clients. Contact us to request additional features on your account.

MAIN MENU | CREATE VOICE MAIL | CHANGE PASSCODE
FORWARD MESSAGE | CHANGE MAILBOX GREETING

MAIN CHECK-IN MENU
Applicable to All Clients?	Press This Key	To Do This...
	7	Play the first message
	5	Create voice mail (options)
	1	Change temporary status info (in the office, out of the office, etc.)
	8	User options: Change greetings or passcode, edit distribution list (options)
	0	Get assistance from an operator
	9	Disconnect
While playing a message...
	*	Rewind
	#	Fast forward through a message
After you play a message...
	3	Delete the current message
	5	Keep the current message
	7	Replay the message
	4	Give to another mailbox or distribute (options)
	0	Get assistance from an operator
	9	Exit this menu

MAIN MENU | CREATE VOICE MAIL | CHANGE PASSCODE
FORWARD MESSAGE | CHANGE MAILBOX GREETING

CREATE VOICE MAIL
Select ( 5 ) from the main check-in menu. Begin speaking after the tone; press any key to pause. Then review, append or erase until you are satisfied.
Applicable to All Clients?	Press This Key	To Do This...
	2	Append more recording
	4	Send or distribute
	7	Review
	3	Erase
	5	Keep and exit
	9	Cancel and Exit
	0	Get assistance from an operator
When the message is satisfactory, select ( 4 ) to send. Enter a mailbox or distribution list number (1-9). Press ( # ) to end. Then select one of the following options:
	5	Confirm
	3	Start over
	9	Cancel your entry
	0	Get assistance from an operator

MAIN MENU | CREATE VOICE MAIL | CHANGE PASSCODE
FORWARD MESSAGE | CHANGE MAILBOX GREETING

USER OPTIONS
Select ( 8 ) from the main check-in menu to change User Options.
Applicable to All Clients?	Press This Key	To Do This...
	4	Change your (mailbox) greeting (instructions)
	2	Change auto-answer greeting
	7	Change your passcode (instructions)
	3	Edit (message) Distribution lists Use this option to distribute copies of your messages to other users on your lists (1-9). With this menu, give a distribution list a name, then add and delete mailboxes.
	9	Exit this menu
	0	Get assistance from an operator

MAIN MENU | CREATE VOICE MAIL | CHANGE PASSCODE
FORWARD MESSAGE | CHANGE MAILBOX GREETING

CHANGE YOUR MAILBOX GREETING
From the Main Check-In Menu, select ( 8 ) to change User Options; then select ( 4 ) to change your mailbox greeting. Then use the following options:
Applicable to All Clients?	Press This Key	To Do This...
	2	Record a greeting
	3	Delete a greeting
	7	Play a greeting
	9	Exit this menu
	0	Get assistance from an operator
After recording a greeting...
	2	Append more recording
	7	Review
	3	Erase
	4	Save as only greeting (same as "day" greeting"
	5	Save as "night" greeting (optional)
	9	Cancel and Exit
	0	Get assistance from an operator

MAIN MENU | CREATE VOICE MAIL | CHANGE PASSCODE
FORWARD MESSAGE | CHANGE MAILBOX GREETING

CHANGE YOUR PASSCODE
From the Main Check-In Menu, select ( 8 ) to change User Options; then select ( 7 ) to change your Passcode. Choose a 1 to 10-digit number (4 digits are typically enough). For no Passcode, enter 0. Enter your new passcode. Press ( # ) to end. Press ( * ) to start over. Then...
Applicable to All Clients?	Press This Key	To Do This...
	5	Confirm
	3	Start over
	9	Cancel your entry
	0	Get assistance from an operator

MAIN MENU | CREATE VOICE MAIL | CHANGE PASSCODE
FORWARD MESSAGE | CHANGE MAILBOX GREETING

FORWARD TO ANOTHER MAILBOX
To send the message to another mailbox, listen to the message, then select option ( 4 ). Before forwarding the message to another user (or distribution list), you may record a comment. Begin speaking at the tone; press any key to pause. Then choose an option:
Applicable to All Clients?	Press This Key	To Do This...
	2	Append more recording
	4	Send or Distribute with comment as is
	7	Review
	3	Erase
	5	Keep and exit
	9	Cancel and Exit
	0	Get assistance from an operator
When the comment is satisfactory, select ( 4 ) to send. Enter a mailbox or distribution list number (1-9). Press # to end...then...
	5	To confirm
	3	To start over
	9	To cancel your entry
	0	Get assistance from an operator

MAIN MENU | CREATE VOICE MAIL | CHANGE PASSCODE
FORWARD MESSAGE | CHANGE MAILBOX GREETING